The first definition of “integrity” in Webster’s New World Dictionary is “the quality of being complete; unbroken condition; wholeness; entirety.” In that context leading change with integrity implies adoption of the broadest possible lens evaluating the merits of change initiatives.

You read the headline right; I do mean “Loon culture” (not “loony;” that’s for another time!) A recent trek into Minnesota’s Boundary Waters Canoe Area (BWCA) provided the inspiration for this month’s newsletter. Among my favorite experiences in the BWCA are the sightings and sounds o

With only a few notable exceptions, I’ve been fortunate to sail with very compatible crews. All were interested in the same destination (or no destination in particular,) shared duties (pleasant and unpleasant,) enjoyed each other’s company and gamely faced whatever interesting challe

Recently a friend working in a rapidly-growing Twin Cities based company lamented how much had changed in his organization the last few years: “It just isn’t the same place. . . People don’t feel as loyal or energized. . . We’re not feeling the same sense of purpose. . .” When I asked

How do first impressions influence you? For the last few weeks I’ve been even more sensitive than usual to the their impact, probably because of the wide variation in quality that I experienced. Here are a few recent examples: We were fortunate to time a stay at our Florida retreat du

Earlier this month our church sponsored its annual “Jazz Sunday,” and I thought about the jazz-like nature of excellent leaders and organizations. I am always struck by the camaraderie, communication and creativity of jazz performances. Ensemble members readily share the lead and supp

I am struck by how often two “C” words appear in the press: “compliance” and “crisis,” as in crisis management or crisis communication. Corporations, particularly publicly held financial services organizations, are spending billions of dollars just assuring compliance with ever-increa

So, “Selfie” is Oxford Dictionaries’ “word of the year!” “Selfies,” of course, are those snapshots that we see practically everyone taking of themselves with smart phones and posting on social media. Oxford explains how “selfie” earned its distinction because of its impact on society

Physical therapy following shoulder surgery and back issues gave me a new appreciation for “core strength.” Physiologically, core strength is primarily a function of our abdominal and lower back muscles, pelvis and diaphragm working together to provide support, balance and power when

Most of you have witnessed (and perhaps been victims of) disappointing or even disastrous organizational change efforts. A 2010 IBM comprehensive global study of organizational change initiatives revealed that 60% of them fail; JCP (the retailer formerly known as J.C. Penney) is the l