The first definition of “integrity” in Webster’s New World Dictionary is “the quality of being complete; unbroken condition; wholeness; entirety.” In that context leading change with integrity implies adoption of the broadest possible lens evaluating the merits of change initiatives.

We are conditioned to wanting a Standard and Poor’s “AAA” or Moody’s “Aaa” rating, those agencies’ highest level of confidence that organizations can repay their debt. Those traditional ratings are lagging indicators, however, after-the-fact reflections of what organizations have or h

Most of you have witnessed (and perhaps been victims of) disappointing or even disastrous organizational change efforts. A 2010 IBM comprehensive global study of organizational change initiatives revealed that 60% of them fail; JCP (the retailer formerly known as J.C. Penney) is the l

by Bill Gjetson (This month’s guest author is Bill Gjetson, who shares my belief that stories play an important role shaping a leader’s and organization’s identity.  After a 30 year career in Human Resources  with Caterpillar, Bill is now engaged in experience-based leader

When I help organizations articulate their core values, the lists look very similar.  I often see values that are variations of integrity,” “honesty,” “service,” “excellence,” “quality,” “trust” and “stewardship.”  That’s fine as long as people really mean those values; after all, the