I am struck by how often two “C” words appear in the press: “compliance” and “crisis,” as in crisis management or crisis communication. Corporations, particularly publicly held financial services organizations, are spending billions of dollars just assuring compliance with ever-increa

So, “Selfie” is Oxford Dictionaries’ “word of the year!” “Selfies,” of course, are those snapshots that we see practically everyone taking of themselves with smart phones and posting on social media. Oxford explains how “selfie” earned its distinction because of its impact on society

Physical therapy following shoulder surgery and back issues gave me a new appreciation for “core strength.” Physiologically, core strength is primarily a function of our abdominal and lower back muscles, pelvis and diaphragm working together to provide support, balance and power when

Most of you have witnessed (and perhaps been victims of) disappointing or even disastrous organizational change efforts. A 2010 IBM comprehensive global study of organizational change initiatives revealed that 60% of them fail; JCP (the retailer formerly known as J.C. Penney) is the l

Early on the second day of a client engagement, I found myself at the dentist’s. The nagging tooth ache that we thought a filling fixed had gotten worse; I needed to be “on” in a couple hours, and was leaving town early the next morning. X-rays were inconclusive about whether a root c

Yes, I really do mean values proposition, not value proposition. We’re accustomed to thinking of an organization’s or business value proposition – the degree that it meets the needs, wants and requirements of target markets and customers. We pay less attention to how the values of an

Do you remember laying on your back as a kid, looking up at the sky and figuring out what the clouds looked like? Here are some “clouds” to figure out – word clouds formed by about a hundred LinkedIn connections in response to this question: “What 3 words would

I had the pleasure of lunch recently with the former VP of Sales for a $16 million technology company, published author and speaker. Mark Faris freely shares another distinguishing credential: he is a convicted felon for mail / wire fraud and money laundering who did eleven months of

What’s the first thought you have about your work or employer when you wake up? Are you energized, enthused and eager to get on with your day, or just hoping to get through it?  If you’re energized and looking forward to the day, you likely reflect the 21% of nearly 90,000 employees s