By Dov Seidman
This book underscores the reality that “it’s practical to be principled.” Seidman clearly explains why today competitive advantage is dependent more than ever before on how services and products are delivered, vs just what. Included are sections on leading with values, the damage of dissonance and the importance of alignment, the value of transparency in a hyperconnected world, and the limitations of rules and compliance based systems. Seidman’s comprehensive “Leadership Framework” model alone is worth the cost of this book.