Early on the second day of a client engagement, I found myself at the dentist’s. The nagging tooth ache that we thought a filling fixed had gotten worse; I needed to be “on” in a couple hours, and was leaving town early the next morning. X-rays were inconclusive about whether a root c

Yes, I really do mean values proposition, not value proposition. We’re accustomed to thinking of an organization’s or business value proposition – the degree that it meets the needs, wants and requirements of target markets and customers. We pay less attention to how the values of an

This article is brought to you by my left hand (I’m right-handed) – courtesy of a torn rotator cuff and surgery a few weeks ago.  I am a firm believer that almost any hardship, unfamiliar situation or adventure offers lessons for life and leadership, and a few weeks with my righ